Cardinalno.com ships WORLDWIDE with DHL Express and PosteItaliane couriers. Shipping is FREE on all orders over 250 Euro. We choose DHL and PosteItaliane couriers for secure shipment and best service. As per international laws regulating Commerce and Trade of imports and exports all Cardinalno.com orders are shipped out of Milan, Italy with an official invoice declaring the exact total of merchandise purchased in Euro.

Orders are shipped from Cardinalno.com Milan, Italy – Monday – Friday from 9:00-16:00 CET. Orders placed Friday evening, Saturday, and Sunday will be processed on Monday morning. 
 Cardinalno.com is not responsible for delays in shipments caused by weather conditions, international customs issues or any other circumstances beyond the control of Cardinal N°.

ESTIMATED TRANSIT TIME AFTER DISPATCH:

EUROPE: 1 day for major cities / 2-3 days for remote areas

USA: Next day delivery for major cities

MIDDLE EAST: 3 working days

ASIA: 2-3 working days

AFRICA: 2-4 days

RUSSIA: 5-6 working days

LATIN AMERICA: 3-4 days

CANADA: 1-3 days, according to the final destination

Australia and Oceania: 2-3 days for major cities / 4-5 days for remote areas

Confirmed orders placed before 16:00 CET will be shipped the same day (excluding Saturday and Sunday). During sales or special promotions, shipping times may be longer. 
 Cardinalno.com reserves the right to delay dispatch in the case of unforeseen circumstances.

Concierge Box 
pre-ordered items as well as items paid through Direct bank transfer will be shipped as soon as CARDINAL N° receives money on the company bank account indicated in the invoice.

When the order is shipped, Clients receive an E-mail from Cardinalno.com specifying the tracking number and a direct link to monitor the shipment status as well as the relative invoice.

In the event of delays in Customs, Clients will be notified directly by the courier and/or Cardinalno.com.

Upon delivery of every order, we kindly ask Clients to inspect the box carefully BEFORE signing the delivery. Cardinalno.com white boxes with our logo are carefully packed in a second cover box. If for any reason the box looks damaged, check it immediately. In case the box has been tampered with, open a claim immediately with the courier and contact Cardinalno.com at customercare@cardinalno.com

If the package is not successfully delivered to the Client’s address due to a lack of cooperation from the client (wrong telephone number, wrong address, absent at address, non-compliance with import regulations) as per Cardinalno.com commercial agreement, the package may risk being sent back to Italy at the Client’s expense including any import fees that may be assessed upon re-entry to Italy. These fees will be deducted from any eventual reimbursement.